FAQs

What materials do you use in your jewellery?

We work exclusively with 18ct solid gold to ensure lasting quality and timeless elegance. Unlike gold-plated or gold-filled pieces, our jewellery is crafted to be treasured for a lifetime designed to be worn, loved, and passed down.

Is your gold real?

Yes. We use certified 18k solid gold in all of our designs. These are not plated or filled, they are solid throughout and hallmarked for authenticity.

Where is your jewellery made?

Our pieces are designed in house and handcrafted by skilled artisans with deep expertise in fine jewelry making.

How do I find my ring size?

Use our Ring Size Guide or consult a local jeweller. We also provide size measurements in mm for reference on each product page.

What is your return policy?

Returns are accepted within 14 days of delivery for unworn, non custom items. Custom made or engraved pieces are non returnable.

How is your jewelry packaged?

Each order comes in elegant, recyclable packaging, designed to protect your piece and present it beautifully and ready for gifting or safekeeping.

Can I contact you with questions about my order?

Of course. We’re here to help. Reach out anytime via our contact page, and we’ll get back to you as soon as possible.

Can I wear 18k gold every day?

Yes, 18k gold is ideal for everyday wear. It’s strong enough for frequent use while maintaining the elegance of high purity gold.

Does 18k gold trigger allergies?

Solid 18k gold is generally hypoallergenic and safe for sensitive skin, as it contains a high percentage of pure gold and minimal nickel or irritants.

How do I care for my 18k gold jewelry?

Gently wipe with a soft cloth after wear which we provide in every order, store separately to avoid scratches, and avoid exposure to harsh chemicals or abrasive surfaces.

How long does it take to receive my order?

Ready to ship items are dispatched within 2–3 business days. You’ll receive tracking information as soon as your piece is shipped.

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